Trend Worry-Free Business Security

We have started to roll out as number of Trend Worry-Free Business Security installations in the last week or so and have run in to the same problem each time. Each of the installations have been to Microsoft Small Business Server 2008 servers and what actually happens is that the WFBS management console installs onto Microsoft IIS by default, when you try to access the console you sometimes get a password prompt. After entering the password you are just left with a blank page, other times you don’t get the password prompt at all. If you do get this then follow the steps below as this has fixed out problem each time:

• First open Internet Information Service Manager on the server and check that the website “OfficeScan” exists. Now close the Internet Information Service Manager.
• Now open a command prompt and change to the “Trend Micro\Security Server\PCCSRV” folder
• Now type “svrsvcsetup.exe -uninstall” and wait for this to complete, it could take a number of minutes.
• Now open Internet Information Service Manager on the server and check that the website “OfficeScan” no longer exists. Now close the Internet Information Service Manager.
• Now type the following commands pressing enter after each one:
  • svrsvcsetup -install
  • svrsvcsetup -setvirdir
  • svrsvcsetup -setprivilege
  • svrsvcsetup -enablessl
• Now restart the following services using the Services Applet:
  • Trend Micro Security Server Master Service
  • IIS Admin Service
  • World Wide Web Publishing Service

Now if you try to access the console you should be able to log on to the console successfully.

This worked for us each time, so I hope it’ll work for others too.

- Rob

Windows 2003 Service Pack 2 Issues

For sometime I have found that on certain SBS server there have been some network performance issues which do not specifically seem to originate from anywhere specific. When you look at the spec’s of the server there are not bottlenecks or obvious issues but it just doesn’t seem to perform as well as you would expect. We it would seem that the answer is out there in the for of an update from Microsoft. The issue relates specifically with services with Windows 2003 Service Pack 2 installed or the Windows 2003 Scalable Network Pack on a computer that has a TCP/IP Offload-enabled network adapter. There is a number of ways in which this particular issue manifests itself however the one that I am currently looking into is “You experience slow network performance” as there has now been a number of site, one more recently, where the server performance on the new network is worse than the old system. So for any of you that want to look into this further the KB article is as follows http://support.microsoft.com/kb/948496 and its noteworthy that this update has been released as a critical update which means it should find it’s way onto most servers updates automatically however it’s worth checking anyway.

Windows 2008…..the stealth product

As many of you will be aware by now Windows Server 2008 was recently released to manufacture and it has to be one of the stealthiest product launches from Microsoft. There was no fanfare, no by publicity stunts they just released it which seems very strange considering what a major change it is set to be for the Microsoft Server Family. Under the current Windows 2003 family we have the 2 core products which is Small Business Server 2003 and the standard set of Windows 2003 Servers (Web Edition, Standard, Enterprise and Data Centre). This always seemed to lack support for the medium business i.e. over the 75 users limit of SBS but not really big enough to warrent the full blown product suite. So for a business of 100 users which is not really a large business they only had real product set to work with however this has changed in the new Windows Server 2008 product family. It still retains SBS which has the traditional 75 user limit, however the next step is now Essential Business Server which is suitable for businesses from 25 to 250 users which is a huge leap forward for businesses. I will post more about the 2008 Server family soon but for now heres a little more information on Essential Business Server from the official EBS Team blog